Shipping policy

Title: Shipping Information

Content: Shipping InformationAt FLEXICARE, we work hard to get your orders to you as quickly and reliably as possible. Here's everything you need to know about our shipping process.Processing TimeAll orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.Shipping TimesEstimated delivery times vary depending on your location:Zambia (Local): 5–10 business daysAfrica (Regional): 10–20 business daysInternational: 15–30 business daysPlease note that these are estimated delivery times and may vary due to customs processing, public holidays, or other factors beyond our control.Shipping CostsShipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions — keep an eye on our store for updates!Order TrackingOnce your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.Customs & Import DutiesFor international orders, customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.Lost or Delayed PackagesIf your package appears to be lost or significantly delayed, please contact our support team and we will do our best to resolve the issue promptly.Questions?If you have any questions about your shipment, feel free to contact us and our team will be happy to assist you.

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SEO Title: Shipping Information | FLEXICARE

SEO description: Learn about FLEXICARE's shipping times, costs, order tracking, and delivery policies for local and international orders.