Privacy Policy

At FLEXICARE, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our store.

Information We Collect

When you visit our store, we collect certain information about you, including:

Personal identification information – name, email address, phone number, billing and shipping address
Payment information – credit/debit card details (processed securely through our payment providers)
Device and usage data – IP address, browser type, pages visited, and time spent on our site
Order information – products purchased, order history, and transaction details

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders, returns, and inquiries
Send you marketing and promotional communications (with your consent)
Improve and optimize our store and customer experience
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping and fulfillment partners
Dropshipping suppliers who fulfill your orders
Analytics and marketing tools

All third parties are required to keep your information confidential and use it only for the purposes we specify.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Lodge a complaint with a data protection authority

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.